Don't waste your money on this pool. The pool walls are crumbling, the water isn't kept clean, and 3/4 of the chairs are cracked and broken. What used to be a wonderful place to take a family has turned into your local hillbilly swimming hole, with an ever-increasing price. Furthermore, the pool is only open daily for June and July, with weekends in August, for the same cost of other pools that are open daily all summer. The pool management is rude and condescending, with no plans to fix the pool up for summer.
When I asked the current manager about these possible improvements, she suggested I take my family somewhere else. I'm including screenshots of our conversation.
This person wrote the review because of poor customer service of pool from Franklin Acres Swim Club and attached photo s. Reviewer claimed that he or she wants Franklin Acres Swim Club to offer any options to resolve the issue.
The most disappointing in user's experience was rude customer service, dirty pool, broken chairs and broken tiles. Author liked the most snack bar and penny dives. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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