Franklin Acres Swim Club - Dirty Pool, Crumbling Walls
Don't waste your money on this pool. The pool walls are crumbling, the water isn't kept clean, and 3/4 of the chairs are cracked and broken. What used to be a wonderful place to take a family has turned into your local hillbilly swimming hole, with an ever-increasing price. Furthermore, the pool is only open daily for June and July, with weekends in August, for the same cost of other pools that are open daily all summer. The pool management is rude and condescending, with no plans to fix the pool up for summer.
When I asked the current manager about these possible improvements, she suggested I take my family somewhere else. I'm including screenshots of our conversation.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I liked: Snack bar, Penny dives.
I didn't like: Rude customer service, Dirty pool, Broken chairs, Broken tiles, Dirty bathrooms, Shortened hours, Poor value.